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Remote Full-Time Career Opportunities

Discover full-time remote roles that let you work from anywhere while collaborating with global teams. We offer stable career paths, growth opportunities, and a supportive remote work culture designed for long-term success.

Work from home
Long-term
Growth-focused
Apply now
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Who We Are

A Remote Team Built for Long-Term Careers

We are a support services company partnering with businesses across industries to deliver reliable, high-quality assistance. With over a decade of experience, we’ve built and managed large remote teams that work fully from home and grow with us long term.

  • We are a support services company working with small and large businesses across different industries
  • Over a decade of experience building and managing remote teams
  • Large, established team in the Philippines working fully from home
  • Focused on long-term careers, not short-term gigs
The Role

Inside the Role

This is not a scripted call-center job. You’ll support real clients with meaningful tasks that require focus, judgment, and problem-solving.

  • Full-time remote position (10 hours per day)
  • Supporting real clients with real tasks (research, coordination, problem-solving)
  • No scripts, no repetitive call-center work
  • Requires thinking, listening, and good judgment
Why Work With us

Built for Stability,Support, and Growth

We focus on creating long-term remote careers with clear structure, strong support, and real opportunities to grow.

Stable, Long-Term Work

Many team members stay with us for years

Work From Home

Fully remote role with consistent hours

Supportive Team

You’re never working alone — we support you

Clear Systems & Expectations

Well-defined processes and guidance

Career Growth Opportunities

Move into TL, QA, or leadership roles

Consistent Work & Clear Schedule

Fixed working hours with predictable daily routines

Compensation & Growth

Clear Pay. Real Growth. Long-Term Stability.

We offer transparent compensation with regular reviews, performance rewards, and clear opportunities to grow into higher roles.

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Compensation & Growth

  • Starting hourly pay with regular hours
  • Monthly performance bonuses
  • Attendance incentives
  • Overtime available when needed (paid at a higher rate)
  • Performance reviews every 6 months with pay increases
  • Good performers can earn up to $1,100 per month and grow into higher positions

Who This is For

People looking for a serious, full-time remote career

Comfortable working independently from home

Strong listeners and problem-solvers

Interested in long-term growth, not short-term work

The Team

Life on the Team

A glimpse into how our agents work, grow, and thrive from home.

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Maria S.

Customer Support Agent I love working here. The flexible shifts make it easy to balance work and family life.
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Angela M.

Remote Operations Agent Every day I learn something new. The team is supportive and always willing to help.
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John R.

Virtual Assistant Working from home has changed my life. I feel valued and respected here.
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Maria S.

Customer Support Agent I love working here. The flexible shifts make it easy to balance work and family life.
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Angela M.

Remote Operations Agent Every day I learn something new. The team is supportive and always willing to help.
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John R.

Virtual Assistant Working from home has changed my life. I feel valued and respected here.
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Our Relationship with Proclick

HelloDesk is the operating and hiring arm behind Proclick.

Proclick has been serving local clients in New York and Europe for over a decade through dedicated customer support and back-office services.

HelloDesk was built to recruit, train, and support the growing Proclick team, while also supporting local businesses directly.

Frequently Asked Questions

Yes, this is a fully remote position, and you will be working from home.

This is a full-time role. Shifts can be day, night, or rotating, depending on the needs of the business. Additionally, there is an option for a split shift within the day or night, as long as you complete 10 hours of work in total.

This is a full-time position only. We require our agents to work at least 50 hours weekly; that’s 10 hours a day including paid breaks. This allows you to have 2 rest days per week.

We’re not very strict when it comes to the specs of the computer, as you'll mostly be connected to a remote system that is already powerful. What’s more important is having a stable and strong internet connection. While your primary work will be through a remote system, your computer needs to meet the following minimum specifications:

Intel Core i3 (4th generation or newer) or AMD Ryzen 3 (2000 series or newer).
8 GB RAM
Windows 10 or Windows 11 (recommended)

You need a strong and stable internet connection to perform the tasks effectively. The minimum required speed is 50 Mbps for both download and upload, with a ping latency of no higher than 50ms.

Yes, a backup connection is recommended in case of disruptions to your main internet service.

The salary for this role ranges from $1,000 to $1,100 per month

Yes, agents who perform well can earn a monthly bonus between $60 and $150. There is also a $50 monthly attendance bonus for consistent on-time performance.

Yes, during busy times, agents are eligible for time-and-a-half overtime pay when additional coverage is needed.

Yes, every 6 months, performance is evaluated, and agents who perform well can receive up to an additional $0.50 per hour added to their rate.

1. Once you get shortlisted; you take a quiz that typically takes about an hour to complete.
2. If you pass the quiz, you will be invited to take two live mock calls or skill tests. The first one usually takes around 20 minutes, and the second one is longer, typically about 1 hour.
3. After passing the skill tests, you will proceed with orientation and training.

Yes, training is provided after passing the quiz and skill tests. The total training time is approximately 8–10 hours, including the final assessment, though this can vary depending on the individual. Since the training is short and designed to get you ready to start earning quickly, it is not paid.

The exact timeline can vary, but the process is generally quick. It usually takes around one week or more to get hired.

We typically work with candidates who demonstrate strong professional maturity, adaptability, and energy for the role, which is most commonly seen in applicants between 21 and 38 years old.

Unfortunately, no. Our client prefers to hire individuals who are based in the Philippines. This is due to the difference in the economy and cost of living in other countries. However, this may vary depending on the client's requirements in the future.

Currently, we are only hiring for the Customer Support Expert position. However, if any other positions become available in the future, we will post them on our social media pages.

Yes, absolutely! As long as you have at least 1 year of BPO experience and a reliable device to perform the job, you are eligible to apply.

No, a degree is not required as long as you possess the soft skills we’re looking for. While having a degree can be helpful and serve as a good showcase, what matters most to us is having at least 1 year of experience in BPO and strong critical thinking skills.